Stuck? We'll help.

Most questions are solved in minutes — through the docs, the community or directly with us. Pro and Studio customers get priority support.

Docs & Troubleshooting

The most common problems with solutions — from firewall rules to engine updates. The fastest route. Open troubleshooting

Discord community

1,000+ developers and the team usually answer within a few hours. Perfect for workflow questions. Join the Discord

Email support

For license questions, bugs and anything confidential. Typical response within 24 hours on weekdays. Go to the form

Write to us — we read everything.

Sending creates a ticket on our servers and you get a status link by email. We only store what you enter here. Pro/Studio: mention your order number for priority handling.

Known answers first
Many requests are already answered in the docs — a quick look often saves the wait: